Free Reputation Report
Wonder What Your Customers Are Saying About You?
With the growth in the mobile phone market consumers are now using their phones to determine which businesses they should buy products from and which ones to purchase services from. A recent study found that 92% of consumers are now checking business ratings online before they call you. This same study found that 97% of young adults ages 18-34 use online reviews to judge businesses. In prior years personal referrals were the primary ways that most businesses grew their business. However, today online reviews are trusted almost as much as personal referrals. In fact online reviews are now viewed by businesses as a company asset. Online reviews live on for several years online and today are much more valuable than personal referrals as they are public and can impact 1,000’s of prospects.
What are you doing to build your reputation? Do you consistently post 5-star reviews to your website, video and social media websites? Some businesses are being negatively impacted because they have negative reviews posted about them or they have fewer than 6 to 10 5-star reviews posted online. If your business falls into one of these categories, you are sending prospects to your competitors.
What Can You Learn From This Reputation Report?
Once you enter your business phone number, the system goes out onto the internet to gather information about your business. It visits the top eight review websites to find if you have claimed your business listing and if any of your customers have posted either positive or negative reviews about you. The eight review sites that it visits include the following:
- Insider Pages
- Super Yellow Pages
- Trip Advisor
- Merchant Circle
Why is it important to claim your business listings? You should think about these business listings as additional websites owned by you. After all if someone posts a review about your business at one of these business listings, it impacts what people think about you. If your customer is posting a negative review, you would want an opportunity to respond to it. Unless you claim the listing, you can’t respond. You can’t erase the negative listing. The only person that can erase it is the person who posted it. You can imagine how difficult it is to get that person to erase it. That is why we put so much emphasis on trying to capture negative reviews before they get posted online. To find out how you can capture these online reviews before they get posted, go to the Sign In and Feedback Page Service.
The last information that the reputation report provides is a list of all the bad reviews that were found online. Have you responded to all of these reviews? Do you have sufficient 5-Star reviews posted online and visible to your prospective clients to start portray a 5-star reputation? If you would like assistance at improving your reputation and building your business, send us an email at firstname.lastname@example.org or call us at 612-605-4634.